Privacy policy
What information do we collect?
When you interact with Trend Train, we may collect certain personal information including your name, address, email address, telephone number, and, where appropriate, date of birth.
How do we collect information?
We may collect information whenever you engage with us. For example:
When you create an account, place an order, or subscribe to our updates
When you contact us for inquiries or customer support
When you sign up for promotions, newsletters, or exclusive offers
We may also receive information from trusted third parties, but only where you have given them permission to share your details with us.
Confidentiality
Trend Train is committed to protecting your privacy. Please note, however, that we are not responsible for the privacy practices of websites not owned or managed by us, including those linked through our website.
Making a complaint
If you are dissatisfied with how we handle your data, you may contact us at trendtrains@gmail.com with details of your concerns. We will review your complaint, investigate in line with our procedures, and respond within 15 working days (or longer if necessary). If you remain unsatisfied, you may escalate the matter to the relevant data protection authority.
